Dear Amazon Seller Support,
I am writing to bring to your attention an issue regarding the incorrect “Was Price” for our ASIN [ASIN]. The “Was Price” is currently recorded as $[Incorrect Price], but we have never sold this product at that price. This erroneous price record has resulted in a running deal at $[Deal Price] without displaying the Deal label, which is adversely affecting our sales.
Details of the Issue:
ASIN: [ASIN]
Incorrect “Was Price”: $[Incorrect Price]
Current Deal Price: $[Deal Price]
Expected Action: Correct the “Was Price” to reflect accurate pricing history and ensure the Deal label is displayed appropriately.
We have checked our order history and confirmed that we never had the price set at $[Incorrect Price]. This incorrect price listing is causing confusion and impacting our ability to effectively promote our product.
Attachments:
Order history records showing the actual prices.
Screenshots of the current listing without the Deal label.
We kindly request that Amazon correct the “Was Price” for ASIN [ASIN] to reflect accurate historical pricing. Additionally, we request that the Deal label be reinstated to ensure proper promotion of our current deal.
Thank you for your prompt attention to this matter. We look forward to a swift resolution.
Best regards,
[Your Name]
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中文：
尊敬的亚马逊卖家支持团队，
我写信向您反映关于我们产品ASIN [ASIN]的“原价”（Was Price）错误问题。目前显示的“原价”为$[错误价格]，但我们从未以该价格销售过此产品。这一错误的价格记录导致当前的促销价为$[促销价格]，但未显示促销标签（Deal label），这对我们的销售产生了不利影响。
问题详情：
ASIN: [ASIN]
错误的“原价”：$[错误价格]
当前促销价：$[促销价格]
期望的操作：更正“原价”以反映准确的价格历史，并确保显示正确的促销标签。
我们已核查订单历史，确认从未将价格设置为$[错误价格]。该错误的价格记录引起了混乱，并影响了我们有效推广产品的能力。
附件：
显示实际价格的订单历史记录。
当前未显示促销标签的产品页面截图。
我们恳请亚马逊更正ASIN [ASIN]的“原价”，以反映准确的历史定价。此外，我们请求恢复促销标签，以确保当前促销活动的正常推广。
感谢您对这一问题的及时关注。我们期待问题的快速解决。
此致，
[您的姓名]
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