买家退货反馈提及到燃烧而第一次触发食品安全的绩效问题

师傅我来反馈啦,我拿其中一条没多少库存的 ASIN 以误判的角度去申诉 只提交了 UL ,说 明书跟产品图,然后就全部过啦!
申诉内容;Dear Amazon Seller Performance Team,
I hope this message finds you well. I am writing to address the performance notification we received on October 9 regarding the product safety complaint associated with ASIN **********, SKU ***********.
We understand the importance of product safety and take this matter very seriously. To assist with your review, we are providing the following documents to demonstrate our product’s compliance with all necessary safety standards:
1. UL Test Report: This certification confirms that our product has been tested and meets the safety requirements set forth by Underwriters Laboratories, a globally recognized safety organization.
2. Product Manual: Our product manual includes detailed information about the product features, usage instructions, and safety precautions, ensuring that customers are fully informed about the safe operation of the product.
3. Images of the Product: We have provided comprehensive images of the product, showcasing its design, structure, and any safety features it may possess.
Should you require any additional documents or information to assist in the review process, please do not hesitate to let us know. We are fully committed to working with your team to resolve this issue promptly and ensure that our product is in full compliance with Amazon’s policies.
We kindly request that you consider lifting the suspension of our product. We value our relationship with Amazon and are dedicated to providing safe, high-quality products to our customers.
Thank you for your attention to this matter. We look forward to your prompt response and a
favorable resolution.
是在后台绩效的 如果你认为产品是错误停用的请在这提供说明 在那提交的(需要有 UL 认 证)


评论0